Privacy Policy

Last updated: 25 June 2026

ApartmentsVietnam.com ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it and your rights regarding it.

1. Information We Collect

We may collect the following types of information:

• Contact information — name and email address submitted via our contact form.
• Usage data — pages visited, time on site, browser type and referring URL, collected via analytics tools.
• Search history — property searches and filter selections made during your visit, stored only in your browser session and not linked to your identity.
• Cookie data — see the Cookies section below.

We do not collect payment information. All bookings are completed securely on Agoda's website and ApartmentsVietnam.com never processes or stores payment card details.

2. Cookies

We use cookies to improve your experience. Types of cookies used:

• Essential cookies — required for basic site functionality such as session management.
• Analytics cookies — used by Plausible Analytics and Google Analytics to understand aggregate traffic patterns. No personally identifiable data is shared.
• Advertising cookies — Google AdSense may place cookies to serve relevant advertisements.
• Affiliate cookies — when you click an Agoda booking link, Agoda places a cookie on your browser to track whether a booking is made. This enables us to receive an affiliate commission.

You can control or delete cookies via your browser settings at any time.

3. Analytics

We use Plausible Analytics (privacy-friendly, no personal data stored) and Google Analytics (anonymised IP) to understand how visitors use our site. This data is aggregate and not linked to individual identities.

4. Contact Forms

When you submit our contact form we collect your name, email address and message solely to respond to your enquiry. We do not add you to any mailing list or share this information with third parties without your consent.

5. Affiliate Tracking

ApartmentsVietnam.com participates in the Agoda affiliate programme. When you click a booking link we may receive a commission from Agoda if you complete a booking. This tracking is handled entirely by Agoda and is subject to Agoda's own privacy policy.

6. Third-Party Booking Partners

Property prices and availability displayed on this site are sourced from Agoda via our affiliate relationship. When you proceed to book, you are redirected to Agoda's secure website where Agoda's own privacy policy and terms apply. We encourage you to review Agoda's Privacy Policy before booking.

7. Data Security

We take reasonable steps to protect information submitted via our contact form. Our website is served over HTTPS. We do not store sensitive personal data beyond what is necessary to respond to enquiries.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for any data processing based on consent.
• Lodge a complaint with a relevant data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this site after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions please contact us via our Contact page.